User Proficiency team

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Helping build better API docs

• Worked on new Metrics product (Developer Dashboard) focused on better data-driven API and Doc usage insights
• Led revamp of signup / onboarding flows
• Migrated large sections of code from Angular v1 to React
• Collaborated on migration of React Contexts to Zustand stores
• Established client logging via Amplitude
• Reworked FE technical interview assessment
• Developer mentorship

Helping make more teams successful

Activation / Expansion team

• Developed onboarding features focused on driving growth of new users and teams to product with 12M+ daily active users
• Led and assisted on 30+ different A/B experiments and results-driven feature launches
• Collaborated daily with engineers, engineering managers, product managers, data scientists, and designers across organization of 2,400+ employees
• Served on incident response and on-call rotation for business-critical sign-in and sign-up areas of the product
• Produced and reviewed high-quality code that was unit tested, modular, performant, and accessible
• Mentored and supported junior engineers

• Guided development of Front End app components in React + Redux for 2 web applications (customer-facing app and internal admin tools app)
• Steered refactor of two Front End codebases to React + Redux from Backbone.js
• Established error tracking and management across team tech stacks using Sentry
• Implemented i18n language support using Amazon Translate
• Worked closely with the Data Science team on Front End data visualizations using D3.js and Chart.js
• Collaborated on the design of all UI/UX mock-ups, site iconography, and brand assets alongside in-house Graphic Designer
• Developed external CMS website (WordPress) and assisted in the design of marketing, email, and brand materials using Postmark and Pardot

• Developed and architected an improved single-page beta application using Angular (1.4+) and existing REST API
• Designed fresh and improved web app UI page layouts in Sketch App
• Reduced deployment time by improving staging and production workflows

• Implemented Support Guide documentation and SharePoint internal site for City Wide IT Administrator use
• Helped create departmental Communication Policies for Citywide communication
• Led mini-training sessions for Citywide IT Admins and End-Users
• Assisted City employees with e-mail migration from IBM Lotus Notes to Microsoft Office365
• Microsoft Outlook, Office365, Lync, OneDrive, SharePoint support

• Added and updated minor features within existing code base for Medical Records website/application
• Employed MVC software architectural pattern using Java, JavaServer pages, HTML, and properties files